Knox is taking a chimney sweep call. The first useful line is stove or fireplace, and about how many cords burned. Without that, the callback is a second interrogation and the customer has already called someone else.
Creosote stage decides whether a brush is enough. A camera note beats a guess from the last cord.
The brush passes turns the counts into brush passes. That figure is a planning total for the company that claims the job. It is not a permit, a lab result, or a price.
A local sweep brushes and shoots the flue. Knox does not rebuild the crown. Lite is $99 per month, 1 seat, on the company's own phones. Knox repeats the note and the address, then the local company calls back.
